FAQs
Scroll down for FAQs on Chiropractic, Shockwave, General info, Massage for Health and Clarendon Therapy Services.
Chiropractic
Our chiropractors undergo a five year, full time degree, qualifying them to carry out a full medical and health history examination, x-rays plus neurological, orthopaedic and chiropractic tests in order to diagnose your complaint.
Chiropractic treatment will be offered if appropriate to your condition and a plan will be tailored to your individual needs. Alternatively if our chiropractors are unable to help they will make the necessary referral to the appropriate practitioner. You do not need a GP referral to see a chiropractor.
Chiropractors use a range of techniques to reduce pain, improve function and increase mobility, including hands-on manipulation of the spine. A Chiropractic adjustment is specific and focused while being safe and a completely natural approach to healing. As well as manual treatment, chiropractors are able to offer a package of care which includes advice on self-help, therapeutic exercises and lifestyle changes.
Chiropractic treatment involves safe, often gentle, specific spinal manipulation to free joints in the spine or other areas of the body that are not moving properly. Apart from manipulation, chiropractors may use a variety of techniques including ice, heat, ultrasound, exercise, acupuncture, and cupping, as well as advice about posture and lifestyle.
For more information, please watch this informative video and visit our ‘What is Chiropractic‘ page for more information and videos.
Yes.
Chiropractic is a regulated healthcare profession, all of our Chiropractors are registered with the General Chiropractic Council (GCC) and the British Chiropractic Association (BCA). These are memberships that are renewed annually and the Chiropractors must complete training throughout the year to keep themselves current and to allow them to remain on the register.
We will ask you to arrive 10 minutes before your appointment time in order to fill in the necessary paperwork.
During your first appointment the Chiropractor will take a detailed medical history and explain their treatment plan with you. They will then gain your written and verbal consent for treatment and if deemed clinically necessary will treat you according to their findings.
For more information, please watch this informative video on ‘What to expect when you visit a Chiropractor‘.
This is a hard one to answer, it’s a bit of a ‘how long is a piece of string’ question.
The easiest way to answer this is by explaining that if you come to us with a problem that you have suffered with for a number of years its unlikely that you’ll be ‘better’ in a flash. However, this is something that is assessed by yourself and your Chiropractor at every appointment, and we certainly aren’t going to keep you coming back unnecessarily.
New patient consultation with treatment – £70 (we take a £50 deposit at the time of booking to hold your appointment)
New patient consultation only – £50
Treatment per visit – £40
Reassessment Treatment – £45
Visit our Services tab for more information.
Please wear loose clothing so that our Chiropractors can treat you easily. Sometimes they may ask you to change into a gown in they feel they need to. In this case, the Chiropractor will step out of the room and allow you to change and knock on the door to check you are ready before re-entering.
Treatment is not normally painful but some people experience some discomfort, however this is often short lived.
We would prefer it if you came to your appointment on your own if possible. If you require someone to translate or help support you during your appointment we will happily accommodate this.
We do not have the facilities to offer any imaging at our clinic however we have links to a number of private hospitals and clinics that offer a multitude of imaging, including x-rays and MRI’s. If your Chiropractor thinks it is clinically necessary to get some imaging done they will discuss this with you and make the appropriate referrals.
In short, no!
As professionals we assess each patient on their individual needs. We provide safe, evidence based techniques, tailor suited to each individual patient. The videos floating around of people receiving ‘full body cracks’ are showmanship at best, and dangerous at worst and we do not offer this at our clinic, nor do we think it is appropriate for treatments to be filmed.
Yes, we accept students who are interested in Chiropractic, or who are doing an associated degree to come and shadow our Chiropractors. If this is something that you are interested in please contact the clinic manager, Fabienne Rose, on fab@lrcc.uk with a copy of your C.V.
Shockwave
Shockwave is an acoustic wave which carries high energy to painful spots and myoskeletal tissues with subacute, subchronic and chronic conditions. The energy promotes regeneration and reparative processes of the bones, tendons and other soft tissues.
Its main assets are fast pain relief and mobility restoration. Together with being a non-surgical therapy with no need for painkillers makes it an ideal therapy to speed up recovery and cure various indications causing acute or chronic pain
The number of treatments varies depending on the indication and tissue response. The effect of the treatment is cumulative, so you will typically need more than one (3–5) treatment. Very often though, you will experience relief right after the first treatment.
Most indications require 3–5 treatments which are done 3–10 days apart, depending on the patient’s tolerance and their tissue response.
It is recommended that patients refrain from physical activity, especially one that would involve the treated region, for about 48 hours following each treatment session.
General
Monday 8am – 5pm
Tuesday 8am – 7pm
Wednesday 8am – 3pm
Thursday 8am – 7pm
Friday 8am – 5pm
Saturday – Open for Massage for Health
Sunday – Open for Massage for Health
We are closed on Bank Holidays.
The London Road Chiropractic Clinic,
220 London Road,
Leicester,
LE2 1NE
Please call us on 0116 2542380, we currently only take bookings over the phone.
We operate a 24 hour cancellation policy. If you cancel after this point or do not show up for your appointment we will charge a fee of half the consultation fee.
We do have a carpark, however we run a busy clinic and a space is not guaranteed. Please allow enough time to find appropriate parking offsite if you find that the car park is full. Please visit our ‘How to find us‘ tab from the menu for more information on alternative parking.
We do have a patient toilet next to reception and one upstairs also.
If at any point you would like a chaperone we would endeavour to facilitate this. If you know you will require a chaperone in advance of your appointment we would appreciate as much notice as possible.
We have 3 steps up into the building however we have access to a ramp for those in wheelchairs.
We are also in the process of having a lift fitted in the premises, this will allow those who are mobile but struggle with stairs to get upstairs to visit the Chiropractor and other clinicians we have working from the rooms up there.
We do not have a disabled toilet but we do have two toilets available to patients.
Please tell us when booking if you will require assistance during your visit.
We are happy to give patients copies of their notes, however we must comply with GDPR laws.
If you require a copy please email us on, admin@lrcc.uk, with your full name, address and date of birth asking us for a copy of your notes and we will endeavour to get these to you swiftly and well within the 28 days allowed to us by law.
What is a Privacy Notice?
The London Road Chiropractic Clinic respects your privacy. Under the UK Data protection law, we have a legal duty to protect any information we collect from you. Any information that you give us is held with the utmost care and security. It will not be used in ways to which you have not consented. We do not and will not pass on your details to any third party unless you give us permission to do so.
Under data protection law, you, as client of The London Road Chiropractic Clinic, have specific rights. To communicate these rights to you in a clear and concise manner, we are providing you with this privacy notice.
Who We Are (For the purposes of processing your personal data we are the ‘Controller’)
We are The London Road Chiropractic Clinic, 220 London Road, Leicester LE2 1NE.
Telephone number: 0116 2542380. Email address: admin@lrcc.uk
The Personal Data We Process and What We Do with It
We record electronically and use the following categories of personal data which may include: name, address, telephone numbers and email address. We will not use this information for marketing purposes but only for the booking of, reminders for and processing of sessions of chiropractic care.
We record and use special data on your medical history, diagnosis, health and chiropractic treatment in order to perform that treatment. This information is stored on paper only.
Sharing Your Personal Data
We only share your personal data with your explicit consent.
Where third parties are used by us to store your personal data, we ensure they are compliant with the data protection law and any such data is not stored outside of the EU.
Retaining Your Personal Data
Whilst you are a client of ours we will continue to store and use your personal data. We will retain your personal data for a period no greater than 25 years from the date of your last treatment.
Your Rights
As we process your personal data, you have certain rights. These are; a right of access, a right of rectification, a right of erasure and a right to restrict processing.
You may request a copy of your data at any time. Please make such a request is put in writing or by email to the London Road Chiropractic Clinic, details are shown above. Please provide the following information: your name, address, telephone number, date of birth and details of the information you require.
If you believe any of the personal data we hold on you is inaccurate or incomplete, please contact us directly and any necessary corrections to your data will be made without undue delay.
If you believe we should stop storing or using your data or should erase your data, please contact the clinic at the address shown above.
Where you have provided explicit consent for us to use your data you have a right to withdraw this consent at any time
Data Breaches
Should your personal data that we control be lost, stolen or otherwise breached, where this constitutes a high risk to you rights and freedoms, we will contact you without delay. We will give you the contact details of the Data Protection Officer, who is dealing with the breach, explain to you the nature of the breach and the steps we are taking to deal with it.
Should you wish to complain
You can contact the ICO via their website: www.ico.org.uk should you wish to make a complaint about the way we are processing your personal data.
Automated Decision Making and Profiling
We do not use any system which uses automated decision making or profiling in respect of your personal data.
Please also look at our T&C’s tab.
Whilst we endeavour to ensure that everyone has a positive experience at The London Road Chiropractic Clinic, if for some reason that isn’t the case please raise this at your earliest convenience to someone on site or contact the clinic manager, Fabienne Rose, at fab@lrcc.uk, detailing your complaint.
Massage for Health and Clarendon Therapy Services
In order to book in to see Clarendon Therapy Services, or Michele White our massage therapist, please contact them directly. We do not deal with their bookings. Please visit our services tab for more information.
Unfortunately, clients for Clarendon Therapy Services cannot use our car park. Please see our How To Find Us page for information on alternative parking.
This is a slightly more complicated answer. If you have a Saturday or a Wednesday appointment then yes you can use our car park, however do not assume there will be space and leave plenty of time to find alternative parking if that’s the case.
If your appointment with Michele is on a Tuesday or a Thursday there will be no opportunity for you to use our parking facilities and we would kindly ask that you use alterative parking, without checking first for space. On Tuesday’s and Thursday’s we have all 4 chiropractors working and parking is a real issue so we do not want to add to that chaos. Many thanks in advance for honouring this request.
Please visit our ‘How to find us‘ tab to see alternative parking options.
Anyone renting a room from us are professionals within their own rights and have all the appropriate registrations and association memberships necessary to do their jobs. The London Road Chiropractic Clinic holds no responsibility for practitioners renting from us and any complaints or issues must be raised directly with those practitioners.