Last updated: January 2026

1. What are cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to website owners.

Cookies may be:

• First-party cookies (set by this website), or

• Third-party cookies (set by external services such as Google or YouTube).

2. How we use cookies

The London Road Chiropractic Clinic uses cookies and similar technologies to:

• Ensure the website functions correctly

• Improve website performance and usability

• Enable embedded third-party content where chosen by the user

We do not use cookies for:

• Targeted or behavioural advertising

• Selling personal data

• Profiling users for marketing purposes

3. Types of cookies we use

A. Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be switched off. They do not store personally identifiable information.

They may include cookies used for:

• Security

• Network management

• Accessibility

• Saving cookie preferences

B. Analytics Cookies

These cookies help us understand how visitors use our website so we can improve performance and user experience.

• Analytics cookies are only set if you give consent

• Data collected is aggregated and used for statistical purposes only

• We do not use analytics data to identify individual users

Analytics services used:

• Google Analytics (GA4)

C. Third-Party Embedded Content Cookies

Some pages on our website include content provided by third parties. These services may use cookies or similar technologies.

This includes:

• Google Maps (location display)

• YouTube (embedded videos)

These services are not loaded automatically. Cookies are only set when you:

• Give consent via our cookie banner, and

• Actively choose to load the content (for example, by clicking “Load map” or “Play video”)

If you choose not to enable these cookies, the content will remain hidden unless manually activated.

4. Booking system cookies

Online appointment booking is provided via JaneApp, which operates on its own secure platform and domain.

Any cookies set when using the booking system are controlled by JaneApp and are subject to their own privacy and cookie policies. The London Road Chiropractic Clinic does not control these cookies.

5. Managing your cookie preferences

You can manage or withdraw your cookie consent at any time by:

• Using the Cookie Settings link in the website footer, or

• Adjusting your browser settings to block or delete cookies

Please note that blocking some cookies may affect the functionality of certain features.

6. Changes to this policy

We may update this Cookie Policy from time to time to reflect changes in technology or legal requirements. The most recent version will always be available on our website.