Accessibility Statement

Last updated: January 2026

The London Road Chiropractic Clinic is committed to making its website and services accessible to as many people as possible, including those with disabilities. We aim to ensure that our website is inclusive, easy to use, and compliant with relevant accessibility standards.

This Accessibility Statement applies to:
https://lrcc.uk

Our Commitment to Accessibility

We are committed to meeting the requirements of the Equality Act 2010 and following the Web Content Accessibility Guidelines (WCAG) 2.1, aiming for Level AA compliance.

Accessibility is an ongoing process, and we are continually working to improve both our website and the support we offer to patients.

Measures We Have Taken

We have taken the following steps to improve accessibility on our website:

Clear and consistent page structure and headings
Text written in plain English wherever possible
Responsive design for use on desktop, tablet, and mobile devices
Sufficient colour contrast for readability
Keyboard-accessible navigation where possible
Forms designed to be as clear and simple as possible
Use of readable fonts and appropriate spacing

Known Limitations

We are aware that some areas of the website may not yet be fully accessible. These may include:

Some images that may not yet have full alternative (alt) text
Third-party systems that may have accessibility limitations outside of our direct control
Older content that may not fully meet current accessibility standards

We are actively working to address these issues where reasonably possible.

Third-Party Content and Services

Some parts of our website rely on third-party services, including:

JaneApp (online booking and diary system)
Payment processing platforms
Embedded maps and external links

While we aim to use providers that consider accessibility, we cannot guarantee the accessibility of third-party platforms. If you experience any difficulty using these services, please contact us and we will offer reasonable support.

Physical Accessibility of the Clinic

The London Road Chiropractic Clinic is located at:
220 London Road, Leicester, LE2 1NE

Please note the following regarding physical access:

The clinic does not have step-free access at the entrance
Toilet facilities include a support bar to assist with lowering and rising, but are not wheelchair accessible
On-site parking is available for patients

If you have mobility or access concerns, we encourage you to contact the clinic in advance so we can discuss how best to support you.

Additional Support Available

We are happy to offer reasonable adjustments where possible. This includes:

Allowing extra appointment time where needed
Providing written follow-up summaries
Offering assistance with completing forms
Discussing individual needs in advance of appointments

Please contact us if you require any of these supports.

Alternative Formats

If you have difficulty accessing information on our website, we can provide information in alternative formats where reasonably possible, including:

Verbal information by telephone
Information sent by email
Printed copies of key documents

Feedback and Contact Information

If you experience any difficulty accessing our website or services, or if you have suggestions for improving accessibility, please contact us:

Telephone: 0116 254 2380
Email: admin@lrcc.uk

We aim to respond to accessibility-related enquiries as promptly as possible.

Enforcement Procedure

If you are not satisfied with our response to an accessibility-related concern, you may contact the Equality Advisory and Support Service (EASS) for advice and assistance:

Website: https://www.equalityadvisoryservice.com

The Equality and Human Rights Commission (EHRC) is responsible for enforcing accessibility regulations under the Equality Act 2010.

Review of This Statement

This Accessibility Statement is reviewed:

Annually
When significant changes are made to the website or clinic facilities